| Government to Citizens (G2C) |
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Log Enquiries, Complaints and Feedback |
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Public can log any complaints, inquiries and feedback on us by filling in the online forms through TALIKHIDMAT SYSTEM. The system will produce a reference number to enable public to track the status of the case online. User guide can refer to HERE.
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| 2. |
Electronic Bill Presentment and Payment |
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Consumer can view and pay water bills through PAYBILLS MALAYSIA. User guide can be viewed from HERE. |
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| 3. |
e-Recruitment |
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Sarawakian and not less than 18 years old on the date of application is qualified to apply for positions through E-RECRUITMENT. Available vacancies at Kuching Water Board will be published at this website. User guide is available at the HERE.
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| Government to Government (G2G) |
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| 1. |
Credit Checking System (CCS) |
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All water authorities within Sarawak (KWB, SWB, LAKU, JBALB, MPU) can upload and view the blacklisted customer through CCS. User guide is at the main page after login.
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Sarawak e-KPI System for Water Supply Services (e-KISS) |
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All water authorities within Sarawak (KWB, SWB, LAKU, JBALB, MPU) can upload and view the KPI entered through e-KISS.
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